Specialist – Inbound Chat – Customer Operations (Pune)
Specialist – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a driven Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will handle customer inquiries efficiently, escalate complex issues to the appropriate team members, and contribute in the optimization of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a passion to customer satisfaction, and a proactive mindset. Solid analytical skills and the ability to manage multiple inquiries simultaneously are also crucial.
If you are excited about joining a fast-paced environment and making a meaningful impact on our customers, we encourage you to apply.
Searching for Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you passionate about providing exceptional customer service? Do you have strong communication skills? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a fast-growing company that provides customer care solutions. Our team is committed to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer questions in a timely and helpful manner
* Assisting with customer issues
* Updating customer interactions
An excellent opportunity to join a thriving team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this more info opportunity, please submit your resume and cover letter to [email protected] .
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Extend clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a strong work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.
Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an amazing opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Troubleshooting technical issues
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a real impact. If you are ready to take on this rewarding role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of contact for customers seeking assistance via our online chat platform. You'll deliver timely and constructive solutions to their inquiries, affirming a positive customer experience.
- Yourselves role will demand interacting with customers in a polite and welcoming manner.
- Candidates will also be responsible for resolving a spectrum of customer questions
- The company offers a rewarding work environment with opportunities for advancement.